We believe in the KISS model – Keep It Simple Stupid.
90 Day Warranty
You obviously want to know that you are receiving good value for your money. So each repair comes with a 90 day warranty on our repairs included in the cost.
Sometimes, the repairs are so extensive that $49 doesn’t cover our costs. If that’s the case, then we’ll talk to you before making any repairs.
Shipping risk at own cost
You are responsible for shipping your headphones to us (see more about Shipping Information)
Free Return Shipping
Return shipping is FREE (already included in the price for continental USA).
Above 30$ Cost will be notified
We will always let you know in advance if the cost of a part is over $30, we don’t want to surprise you
We will email you an invoice to pay online after your headphones are repaired. We really hate to do it, but if we don’t receive payment within two months after invoicing you we will keep your headphones as payment for work performed.